Services Offered
We are committed to providing the best service to our customers before and after purchasing any of our products. We are proud to provide total solutions to our customers, from consulting, lab design, and planning to implementation, training, and support.
To take advantage of any of these great value-added services, please get in touch with us at , support@x-cal.us or fill out a support request.
We offer a wide variety of learning solutions to meet your program’s objectives and give your students the best education possible.
There is much to consider when designing a new or upgrading an existing lab. How many students will use the space at any given time? What type of power requirements does your equipment require? How will your equipment needs integrate with your architect’s planned layout?
With over 40 years of experience providing educational and technical training products we assist in planning, managing and implementing your programs. Our professional resources were developed to provide your team with complete solutions. From equipment and curriculum, software, furniture, e-learning support and management, we combine a clear vision of your educational goals to maximize technical effectiveness and to provide a consistent and professional design, delivery, and implementation of each project.
We have worked closely with educational institutions, in partnership with their architects and electricians, to design and install a variety of educational labs and classroom spaces, including:
- HVAC Training Labs
- Innovation Centers
- Mechatronics Labs
- Robotics Labs
- Science Classrooms
- Welding Labs
- And more!
We are your partner in effective project planning, management, and control to meet your goals. Our staff will assist in the planning of your complete learning environment – not just the classroom or lab. We have developed the layout of different learning areas, provided electrical specifications, airdrops, data connections, or various other structural requirements for the products purchased.
Get your equipment up and running in no time with expert on-site installation.
When a new facility is ready for the lab equipment and furniture to be installed, our technicians and staff will work to complete the project on time and within budget. Several of our manufacturing partners or technicians provide training for the staff and lab support members, and our after-care support ensures effective long-term lab maintenance and updated program implementation.
Get your equipment up and running quickly with individualized, valuable training.
In addition to these great services, we are committed to providing our customers with the keys to run our programs successfully. Our staff of Factory Certified Technicians & Teacher Trainers has many years of combined experience in helping our customers utilize their programs to their maximum potential. We will work to ensure that all equipment and associated software and instructional materials are all functioning as specified. This attention to detail minimizes disruption and allows the school’s students and training partners to enjoy success and long-term productivity. Our training staff offers:
- Full Day
- Half Day
- Custom Training
- Professional Development
Once a X-Cal customer, always a X-Cal customer.
After your new training environment is set up and ready to use, our staff of factory-trained, certified Service Support Engineers are proud to service our customers with:
- On-Site Support
- Diagnostic & Repair
- 800# Phone Support
- Remote Access Support